Privacy Policy

Effective date:

This Privacy Policy explains how Refreshmovemente collects, uses, stores, and protects personal information in connection with Move Outside Every Day program products offered through refreshmovemente.world.

Data controller

Refreshmovemente, located at 1115 Broadway 10 Floor, New York, NY 10010, United States, is responsible for processing personal data related to product inquiries, enrollment, delivery, and support for digital outdoor program services.

Information we collect

We collect only information necessary to operate our Move Outside Every Day products and respond to user requests.

• Identity and contact data such as name and email address submitted through contact forms.
• Message content describing schedule preferences, product interest, and support needs.
• Technical data including browser type, device category, page interactions, and approximate access timestamps.
• Product usage metadata such as selected program track, onboarding status, and support history.
• Consent records confirming agreement to data processing for communication and service delivery.

How we use information

Personal information is used strictly for product-related operations and service quality.

• To respond to inquiries about Street Start, Pace Builder, and Team Loop program products.
• To provide onboarding instructions, route guidance, pacing prompts, and program updates.
• To troubleshoot access issues, update account details, and maintain reliable service continuity.
• To improve product structure, content clarity, and scheduling recommendations based on aggregated feedback.
• To meet legal, accounting, and operational obligations applicable to digital service providers in the United States.

Legal basis for processing

Processing is based on user consent provided through form submissions, contractual necessity for delivering purchased program products, and legitimate interests in maintaining secure and effective service operations.

Data retention

Contact and product records are retained only as long as needed for active service delivery, dispute resolution, and lawful recordkeeping. When retention is no longer required, data is deleted or anonymized using reasonable technical measures.

Data sharing

Refreshmovemente does not sell personal data. Limited sharing may occur with infrastructure providers that host website content, deliver email communications, or process analytics required for product performance monitoring. All such providers are bound by confidentiality and data protection obligations.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, or portability of your personal data related to our products.

Submit requests to office@refreshmovemente.world with sufficient detail to identify your account or prior interaction. Include the reference date when available.

Security measures

We apply administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No online system can guarantee absolute security, but we continuously review controls relevant to our product operations.

Policy updates

This Privacy Policy may be updated when product features, legal requirements, or operational processes change. Revised versions are published on this page with an updated effective date.